Shipping & Returns
WHERE DOES POST MALONE SHIP FROM?
We ship out of our logistics facility in Los Angeles, CA.
WHEN WILL MY ORDER SHIP?
Most orders are shipped within 24-48 business working hours. We do not ship on Saturday, Sundays and major holidays. Below are a list of holidays we will not be operating on:
New Year’s Day
Martin Luther King Jr. Day
POST MALONE cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc.
DOMESTIC SHIPPING INFORMATION
We currently ship via USPS. Orders placed during regular business hours will be processed and shipped within 24-48 hours, orders may be delayed if your order requires extra verification. Note: We are not in the office during the weekends and holidays.
INTERNATIONAL SHIPPING INFORMATION
We currently offer USPS as a method of shipment. Standard First Class International delivery transit time is 7-30 business days depending on customs which are not included in the shipping fee. Expedited shipping can be chosen at checkout and transit time will vary between 6-15 business days depending on customs. Total shipping costs is calculated by the size, weight, and delivery address of your package. To ensure your package is delivered seamlessly, always add your phone number and email address upon placing your order. The courier chosen at checkout may try to contact you in regards to your order/delivery. Duties/Taxes/Customs fees are NOT included in the shipping fees. POST MALONE is not responsible for any duty or custom fees which may incur. If you decide not to pay the fee, the package will be sent back to us and only the cost of the product minus will be refunded. Please note that your parcel can be delayed by customs. Customs and import fees must be paid by the recipient of the parcel. Please contact your local customs office for current charges because you order so you are not surprised when the package arrives.
HOW CAN I TRACK MY ORDER?
Once your order ships, you can click the link found in your shipping confirmation email. Please allow up to 24 hours for tracking info to be updated.
RETURNS & EXCHANGES
All sales are final. No exchanges or returns.